The IICRC is the largest certification organization in the carpet cleaning and restoration industry. The full name is Institute of Inspection, Cleaning and Restoration Certification. They offer dozens of certification classes from restoration work, upholstery cleaning, spot dyeing, carpet repair, carpet cleaning, odor removal, etc. Once a technician has been certified in all areas that the company advertises, the company itself can then become a Certified Firm. It is only then that the company is allowed to use the IICRC Official Logo (a green square graphic) in printed material or web advertising. If you see this logo on a companies ad, you can check the validity of their claim by going to iicrc.org and doing a simple search for the company name, or by searching your zip code for certified cleaners. In addition, each certified technician is issued a certification card which lists their individual certifications. The IICRC also recognizes two distinct levels of experience as well as formal "classroom education." When a technician first becomes certified he is a "journeyman level" technician. Three years after his certification, he is eligible to become certified as a "master level" technician. This distinction is also available for review and confirmation on the IICRC website.
When you see the IICRC Official Logo, it means several things:
The company cares enough about their clients and reputation to spend thousand of dollars in cash and time spent teaching their technicians to do their job correctly.
The fact that your technician knows what he's doing reduces the chances of call backs and liability issues, which are a huge headache for both client and company.
The CCE's (Continuing Education Credits) required to maintain certification ensure that you carpet will be cleaned with the latest, most effective, and least invasive methods and products.
Your technician will able to provide better advice and tips on keeping your home beautiful. There are hundreds of "carpet cleaning myths" floating around the web, and a properly trained professional will be able to help you sort out the fact from the fiction.
By supporting the local businesses that have made proper training and certification a priority, you, as the consumer, can help raise the bar on the standards for the cleaning and restoration profession in your community.
For these reasons and many more you should always make sure that the company you are hiring has been properly trained and certified by the IICRC. Your home will be maintained by a true cleaning professional.